How should leaders prepare for autonomous AI agents?

Quick Answer: Adopt a director's mindset: think like a film director (set vision and boundaries) not an actor (follow scripts). Five principles: define purpose and scope, establish boundaries, enable autonomy within constraints, provide guidance and feedback, take responsibility for outcomes. Salesforce AgentForce scores 79/100 on human-centered trustworthy AI assessment.

Key Characteristics:
  • Directors set vision and constraints; actors follow scripts
  • Einstein Trust Layer handles privacy, security, and compliance
  • Atlas Reasoning Engine makes contextual decisions with ethical limits
  • Dynamic Data Grounding restricts information access appropriately
Real Example:

Last Updated: 3 November 2025