Human-Centred AI

The Pause Is Where the Value Is.

Everyone is teaching you to move faster.

We teach you where to slow down.

Programme Details

Duration7 weeks
FormatLive Online Cohort
Cohort Size16 designers
Next CohortMay 5 - June 19 2026
Investment
AU$750
Payment plans available
Enrol Now
89%
Completion Rate
4.9/5
Average Rating
304+
Graduates

I've led design on four AI projects over seven years. Spent a decade working with marginalised communities. Fourteen years in human-centred design.

And I couldn't say, hand on heart, that my work hadn't caused harm.

Not because I didn't care. Because caring wasn't enough.

Good intentions don't prevent biased outcomes. Traditional UX skills don't translate to AI. Some of what I'd been taught actually worked against ethical design.

I built this course because I needed it to exist.

— Riley Coleman, Founder

The World Doesn't Need More AI Speed.

It needs designers who know where the pause belongs.

Creativity lives in the pause.

Ethics emerge in the pause.

Trust is built in the pause.

"AI Slop", the generic, valueless output flooding every industry, exists because there was no pause. No human judgment applied. No expertise brought to bear. No lived experience shaping the outcome.

Two Transformations. One Course.

Transform How You Work

Most designers use AI like a vending machine.

Insert prompt. Receive output. Repeat.

This mental model is wrong.

You'll learn four partnerships: Intern, Partner, Mentor, Coach, each activating different thinking. You'll move between them fluidly, based on what the moment requires.

This is how you'll work with AI after seven weeks.

Transform What You Create

80%of designers use AI
32%trust its outputs

The majority using AI don't trust it.

This isn't a technology problem. It's a design problem.

You'll learn to design experiences that earn trust: through transparency, strategic friction, graceful failure, and ethical reasoning that surfaces what's already within you.

This is what you'll create after seven weeks.

Inside the Weekly Workshops

Not lectures. Real debates, ethical dilemmas, and hands-on frameworks you'll use immediately.

DiscoveryDevelopValidateRollout
Applying ethics to design decisions

Responsible AI Decision Matrix

Map ethical decisions to the Triple Diamond. Work through real scenarios like 'SXSW Glass' with your cohort.

Ethics
Design
Harm
Live debates on ethical dilemmas

Bias Mitigation: The Hiring Algorithm

Debate real AI ethics scenarios. No right answers—just better questions and sharper thinking.

90 minSmall cohorts

What You'll Unlearn

Some of what made you successful will hold you back.

Misconception

Frictionless is always better

Traditional UX optimised for speed. But AI requires strategic friction: pause points that create decision quality, regulatory compliance, and defensible outcomes. You'll learn when slowing down creates more value than speed.

Misconception

Single-session testing works

Traditional research captures the honeymoon. AI relationships develop over months, through failures, recoveries, and calibration. You'll learn to research trust as a living relationship.

Misconception

Your ethics are visible

Every designer has an ethical code, shaped by upbringing, culture, experience. It operates unconsciously. You'll surface your ethics so you can apply them intentionally.

"This course was a great mix of relevant theory, applied tools and group collaboration sessions - it works best if you make the time to do all 3 as there is so much to explore and discuss!"

Fiona M

Service Design Manager, NSW Trustee and Guardian

"This course is a powerful reset button for anyone building AI with real people in mind."

Jamaal

Inclusive Designer, Jamaal.digital

The Method

One principle per week. Not a firehose. Space to reflect. Time to apply.
Before Session

Surface your ethics first

Receive the case study. Reflect alone. Document your position before any group influence.

Live Session

Study what went wrong

Amazon's biased recruiting. DeepMind's NHS controversy. Real failures, real stakes.

Live Debate

Argue both sides

Defend positions you disagree with. Build nuanced reasoning, not righteous certainty.

Workshop

Map the ethical decisions

Where in the design process do these decisions happen? Not just what, but where and when.

After Session

Apply to your real project

Use the framework on your actual work. This week, not someday.

What You'll Create

Leave with portfolio-ready work, not just certificates.

Your Course Outputs

Real deliverables you'll complete during the 7 weeks

AI Transparency Patterns
Trust Experience Map
AI Prototype
Ethics Framework
Capstone Project
Portfolio Piece

All projects completed during the 7-week course. Portfolio-ready on graduation.

Seven Weeks

Each week, you transform how you think about one dimension of AI design.

1

Foundations & Mindset

Building foundational AI literacy and shifting from fear to informed confidence.

AI capabilitiesMental modelsYour AI journey
2

Trust Journey Framework

Understanding the 5 stages users move through when building trust with AI.

InceptionValidationCultivationDisruptionRestoration
3

Human+AI Collaboration

Research-based principles for effective collaboration that enhances your practice.

Collaboration patternsWorkflow integrationQuality assurance
4

Bias Discovery Workshop

Hands-on workshop to identify edge cases and potential harms before deployment.

Edge case identificationBias patternsPrevention strategies
5

Governance & Ethics

Embedding ethical review into your sprints with sustainable processes.

Sprint integrationEthical frameworksStakeholder alignment
6

Practical Application

Apply frameworks to your real projects with peer feedback and Riley guidance.

Project workshopPeer reviewImplementation planning
7

Integration & Community

Sustaining your practice and joining the ongoing community of 304+ designers.

Habit designCommunity onboardingContinued learning

Who This Is For

  • You're using AI daily, but not partnering with it.
    You prompt. You receive. You repeat. Something's missing.
  • You've shipped AI features you can't fully explain.
    Users reject them. You get blamed. You know there's a better way.
  • You feel something slipping away.
    The pressure to move fast. Your creativity, your judgment, being compressed.
  • You want to lead this shift, not just survive it.
    Not the designer who learned AI tools fastest. The one who understood where the pause belongs.

Who This Isn't For

  • ×If you want tips and tricks, this isn't it.
  • ×If you want a certification for LinkedIn, look elsewhere.
  • ×If you're satisfied operating AI like a vending machine, you won't find value here.
  • ×If you're not willing to argue positions you disagree with, this will frustrate you.

This is for designers ready to be transformed.

The Investment

AU$750

Payment plans available

Enrol Now

What's Included

  • Seven weeks of live workshops
  • Six ethics debates with real case studies
  • Four mental models for AI partnership
  • Proprietary Trust Journey framework
  • 304+ designer community, 3-month access

After Seven Weeks

You won't just have new skills.

  • You'll have a new relationship with AI, as creative partner, not threat.
  • You'll have frameworks for ethical decisions, not just good intentions.
  • You'll know where the pause belongs, in your practice and your designs.
  • You'll become the designer your organisation turns to when AI decisions matter.

Not because you're the most technical.

Because you understand trust.
+299

Join 304+ Designers

Learning to build AI experiences users actually trust

7
Cohorts
50+
Companies
130
Interviews

What Our Graduates Say

This course was a great mix of relevant theory, applied tools and group collaboration sessions - it works best if you make the time to do all 3 as there is so much to explore and discuss!

Fiona M
Service Design Manager at NSW Trustee and Guardian

This course is a powerful reset button for anyone building AI with real people in mind.

Jamaal
Inclusive Designer at Jamaal.digital

Found the course to very valuable and practical. Riley has great experience and knowledge and made some complex concepts accessible, guiding us through a wealth of material. The case studies and practical frameworks mean you can apply what you learn immediately.

Conversation Design Lead at Telstra

Wonderfully dense and practical. Riley is a great teacher who goes above and beyond to help you and take you to the next level. Its such an important subject matter and I encourage everyone to do this course.

Head of Design at Gas & Energy Provider

Fantastic course - Riley is incredibly knowledgeable in this space and was really helpful throughout. The mix of theory, case studies, and weekly practical exercises gave me the ethical framework and hands-on skills I needed to tackle more complex AI-infused projects.

UI UX Designer at CSIRO

This thoughtfully crafted course combines practical activities with insightful guidance on capturing AI's potential while focusing on responsible AI practices. It empowers leaders and practitioners from various sectors to achieve a solid comprehension of AI capabilities.

Service Design Manager at CarsGuide

FAQ

The designers who will define this era aren't moving fastest.

They're the ones who understood, before everyone else, that the pause is where the value lives.

In your creativity.
In your ethics.
In the trust you build.

AI isn't replacing your judgment. It's waiting for you to apply it.

16

spots

We keep cohorts small because the debates require genuine participation.

Enrolment is open


Enrol Now